Need Help?

Getting Started

Answers to common questions/concerns for first-time users.

First time
Academy user?


If you are having trouble
logging in to the GK Academy 
for the first time, 
Click on the button below to
watch a quick video tutorial 
on how to get started.

Learn more

Forgot your
password?


Click on the button below to
follow a step-by-step guide

to reset your password.

Learn more

Looking to
purchase
new materials?


Order curricula materials
or register for additional 
courses and seminars at the 
Great Kids website!

Click on the button to learn
more about our offerings.

Learn more

Tips for Success in the Academy

We've compiled a list of best practices for the optimal learning experience in the GK Academy.

Please refer to the best practices to support your learning.

Best Practices

Troubleshooting

Troubleshooting concerns within the GK Academy

Browser Difficulties


The GK Academy is compatible
with all modern browsers. 
To learn more about which 
browsers are supported and to
troubleshoot browser difficulties, 
click on the button below.

Learn more

Resetting Your Password


Click on the button below
to follow a step-by-step guide 
on how to reset your password.

Learn more

Accessing Webinars


If you're attending a certification 
seminar, you will access your seminar 
course through the Academy.
Each live session will have a unique link 
available in the course for the webinar.

Learn more

Need Additional Support?

Our Great Kids Tech Support Team is here to support you in your learning journey.

Click on the button to fill out a Tech Support Ticket.

Note: If your request is urgent and time-sensitive, please call our Tech Support line at 844-527-6888. For all other questions and concerns, please fill out a ticket by clicking below. Our team will reach out to you within 12 hours. 

Submit a Ticket